Shipping policy
Stay Prayed Up
Last Updated: 01 January 2026
Thank you for shopping with Stay Prayed Up. We are committed to delivering your order safely and efficiently.
Order Processing
All orders are processed within 1–3 business days after payment has been received and confirmed.
Orders are not processed, shipped, or delivered on weekends or public holidays.
During periods of high order volume, processing times may be slightly longer. Customers will be notified of any significant delays.
Shipping Methods
We work with trusted courier partners to deliver orders throughout South Africa.
Shipping options and delivery costs will be displayed at checkout.
Estimated Delivery Times
Estimated delivery times after dispatch:
• Major Cities: 2–5 business days
• Regional Areas: 3–7 business days
• Remote Areas: 5–10 business days
Please note that delivery times are estimates and may vary due to factors beyond our control.
Shipping Costs
Shipping costs are calculated based on the delivery location and selected shipping method. The total shipping fee will be displayed before payment is completed.
Order Tracking
Once your order has been shipped, you will receive a tracking number (where available) via email or WhatsApp so you can monitor your delivery.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information.
Stay Prayed Up is not responsible for delays, failed deliveries, or additional costs resulting from incorrect or incomplete address details provided by the customer.
Lost or Delayed Shipments
While we work with reliable courier partners, delays may occasionally occur.
If your order has not arrived within the expected delivery period, please contact us and we will assist in tracking your shipment.
Damaged Packages
If your package arrives damaged, please contact us within 48 hours of delivery and provide photos of the packaging and products received.
Contact Information
For shipping-related questions, please contact us:
Stay Prayed Up
Email: stayprayedupbrand@gmail.com
Phone/WhatsApp: 070 542 0129